Privacy Policy

Garden Theatre on Plant ("Garden Theatre," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide while using our website.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including when you submit a contact form, join our mailing list, or submit a rental inquiry.

Depending on how you interact with us, this information may include:

  • Name

  • Email address

  • Phone number

  • Organization or company name

  • Information related to a rental or event inquiry, such as event type, preferred date and time, estimated attendance, and other event details

  • Any additional information you choose to include in a message, inquiry, or form submission

We use this information to respond to inquiries, provide customer service, process and evaluate rental requests, communicate about potential events or bookings, and provide other services you request.

Mailing List and Marketing Communications

Visitors may choose to subscribe to the Garden Theatre on Plant mailing list to receive information about upcoming performances, special events, promotions, ticket opportunities, theatre news, and other updates.

We use Mailchimp, a third-party email marketing service, to manage our mailing list and distribute marketing communications. If you subscribe to our mailing list, information such as your name and email address may be stored and processed by Mailchimp in accordance with its own privacy practices.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly at events@dnaeventcreative.com.

Submitting a contact or rental inquiry does not automatically subscribe you to our marketing mailing list unless you separately choose to opt in.

Even if you unsubscribe from marketing communications, we may still contact you regarding an existing inquiry, rental request, ticket purchase, membership, customer service matter, or other transaction or service you have requested.

Rental Inquiries

Our website includes a rental inquiry form for individuals and organizations interested in renting or using Garden Theatre on Plant.

When you submit a rental inquiry, we may collect information including your name, contact information, organization, type of event, requested date and time, estimated attendance, event requirements, and other details you voluntarily provide.

We use this information to review your request, determine availability and suitability, prepare rental information or proposals, communicate with you regarding your inquiry, and coordinate potential events or rentals.

Submission of a rental inquiry does not guarantee availability, reservation, or confirmation of a rental.

Ticket Purchases

When you choose to purchase tickets, memberships, subscriptions, or other ticketed products, you may be directed to our third-party ticketing provider, ThunderTix.

Information provided during the ticket purchase or registration process may be collected and processed directly by ThunderTix and is subject to ThunderTix's own privacy policy and terms of service. We encourage you to review their privacy practices before submitting personal information.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through our website platform, Squarespace, and its associated technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device information

  • Referring website

  • Pages visited

  • Date and time of visits

  • General website interaction and usage information

This information may be used to operate, maintain, secure, and improve our website and to better understand how visitors interact with it.

Cookies and Similar Technologies

Our website is hosted by Squarespace, which may use cookies and similar technologies to support website functionality, security, performance, analytics, and user preferences.

Cookies and similar technologies may help remember visitor preferences, support website functionality, prevent fraudulent activity, and provide insights into website performance and usage.

Third-party services integrated with our website, including Mailchimp, may also use cookies or similar technologies where applicable.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

For additional information, we encourage you to review the privacy policies of Squarespace and the other third-party services we use.

Third-Party Service Providers

We use third-party service providers to help operate our website, communicate with visitors, manage our mailing list, and provide ticketing services. These providers may include:

  • Squarespace — website hosting, forms, website functionality, and analytics

  • Mailchimp — mailing list management and email marketing communications

  • ThunderTix — ticket sales, memberships, subscriptions, and event registration

These providers may collect, store, or process information on our behalf or as part of the services they provide. Their handling of personal information is also governed by their respective privacy policies and terms.

How We Use Your Information

We may use information collected through our website to:

  • Respond to questions, messages, and requests

  • Review and respond to rental and event inquiries

  • Communicate regarding potential or confirmed rentals and events

  • Provide customer service

  • Send marketing communications when you have chosen to receive them

  • Provide information about performances, programs, events, memberships, and promotions

  • Operate, maintain, secure, and improve our website

  • Understand general website usage and visitor engagement

  • Comply with applicable legal obligations

Data Security

We take reasonable measures to protect the security and integrity of the personal information we receive. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under the age of 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or privacy practices.

Any updates will be posted on this page along with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Garden Theatre on Plant
160 West Plant Street
Winter Garden, Florida 34787

General & Rental Inquiries:
events@dnaeventcreative.com

Media Inquiries:
media@dnaeventcreative.com